Overview
This Privacy Policy explains how we collect, use, store, and protect information submitted through our website.
1. Information We Collect
We collect only information that you voluntarily provide through our website contact forms, including:
Name
Email address
Phone number
Company name
Country
Subject and message content submitted with your inquiry
We do not collect:
Account credentials or passwords
Payment or financial information
Sensitive personal data
Precise location data
Behavioral profiling or advertising data
2. How We Use Information
Information submitted through our website is used solely to:
Respond to inquiries and requests
Communicate regarding our capabilities, services, or potential business relationships
Conduct legitimate business discussions
We do not use website-submitted information for automated marketing campaigns or unsolicited advertising.
3. Legal Basis for Processing (where applicable)
Where required under applicable law, we process personal information based on our legitimate business interests in responding to inquiries and conducting professional communications, or based on your voluntary submission of information to us.
4. Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared only with:
Authorized Novara personnel, and
Service providers who support our business operations (such as IT or communications systems), subject to appropriate confidentiality obligations.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, or as required by applicable laws, regulations, or contractual obligations.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
No internet-based system can be guaranteed to be completely secure, but we take appropriate measures to protect information entrusted to us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Request access to personal information we hold about you
Request correction or deletion of your personal information
Requests may be submitted using the contact information below. We will respond in accordance with applicable law.
8. International Visitors
Novara is based in the United States. Information submitted through our website may be processed and stored in the United States or other jurisdictions where our systems or service providers are located.
9. Business Use Only
Our website and services are intended for business and professional use. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or our handling of personal information, please contact us at our address provided on this webpage.